A sample Tuesday, 7:30 a.m.

See what needs attention. Know who’s handling it.

Smart Inbox by Ashby Systems helps Microsoft 365 teams see what needs attention, who owns the next action and which commitments need a follow-up. Give managers a clear overview and teammates a focused view of the conversations they own.

Seth confirms setup and next steps by email. A request does not start a trial.

TRIAL REQUESTS BY EMAIL · MICROSOFT 365 · YOU STAY IN CONTROL · SIGN IN

Explore Smart Inbox

One clear handoff. Try it for yourself.

See what needs attention, open a fictional email, give the next step an owner and add a task. Then see the handoff reflected on the dashboard.

Open the interactive demo

Focused Smart Inbox journey using released interface components and fictional email data

A focused journey using released Smart Inbox components and fictional data. Changes stay in your tab and reset when you reload. No account or mailbox is connected, no email is sent, and the summary is prewritten.

Want a concrete use case? Explore RFQ teamwork or the quote-follow-up workflow.

Less time in your inbox

Run the business. Not the inbox.

Customer questions, internal handoffs and open commitments can get buried in email. Review conversations that may need attention, check the source messages and give the next step an owner. Managers and frontline staff work from the same conversation where they have mailbox access.

Read less

Review the exchange. Check the details that matter.

Illustrative RFQ review: these sample details show what a person needs to confirm. This is not an automatic specification-extraction feature.

RFQ: 400 galvanized brackets, delivered by Oct 10Chris Duval · Oakline Builders · Mon 08:12

Hi Kestrel team,

We're starting the Riverside warehouse fit-out and need a quote for 400 angle brackets, 150 × 75 mm, with a hot-dip galvanized finish, delivered to our Riverside site by October 10.

Can you send a formal quote by Wednesday? Drawing attached.

Thanks,
Chris Duval, Oakline Builders

Quantity400 pieces
Size150 × 75 mm
FinishHot-dip galvanized
Needed byOct 10, Riverside site
MissingSteel thickness

Suggested next step

Confirm stock and lead time for 400 brackets, ask Chris for the steel thickness, and send the formal quote by Wednesday.

Whose turn

"We already replied" isn't the same as done.

When a customer writes back after your answer, it comes back to your team, not buried under "answered".

Brightwell RetailMonDo we have a ship date for the launch order?
Your teamTueChecking with the warehouse, back to you shortly.
Brightwell RetailThuFollowing up again. Our stores need to plan setup.
Your team…Not answered yet.
Waiting on your team

Brightwell asked for a ship date.

Built for the team

Give the next step an owner. Keep the handoff clear.

Give it an owner

Assign a conversation to an eligible teammate. People with access can see who is handling it; the owner can use Mine to focus on their conversations.

Owner: Marco

Snooze it until it matters

Waiting on a supplier until Monday? Snooze it. It comes back on time, or sooner if they write first.

REMIND ME
Hidden until Mon 8:00

Reply without switching

Reply, reply all or forward from Smart Inbox. You check the draft and press Send. It goes out from your Outlook, as always.

RE: LAUNCH ORDER · BRIGHTWELLReplyForwardNothing is sent until you press Send.

Ask your inbox

Ask a question. Get the emails behind the answer.

Plain answers, each linked to its sources, with a line that shows exactly what was searched so you can check it in a click.

Which customers are waiting on us?
Three. Brightwell needs a ship date for the launch order, Fenwick wants purchase order 5520 confirmed, and Oakline expects a formal bracket quote by Wednesday.
Re: Launch order: do we have a ship date?Brightwell · Thu PO 5520: please confirmFenwick Dental · Tue RFQ: 400 galvanized bracketsOakline · Mon
Searched: whose turn: waiting on your team · customers

Clean up

The mail you don't need, gone in one step.

Newsletters, notifications and promotions, grouped by sender. Keep what you want. Archive or delete the rest, and it happens in Outlook too.

  • Industrial Supply Weekly9 messages · newest today
  • LinkedIn14 messages · newest yesterday
  • Trade Show Co6 messages · newest Monday
  • Microsoft 3654 messages · newest last week

Delete moves mail to Deleted Items. Nothing is ever deleted permanently, and you can undo.

A sample Tuesday · three-person team

Same mail. Two very different days.

A fictional day, playing automatically

Outlook, as it arrives

41 unread

    Smart Inbox

    sorted by whose move it is
    6Need your team
    9Waiting on them
    26Can wait
    Forty-one emails came in overnight. They were sorted before anyone opened Outlook. Six need your team.

    Picture the possibility

    What would 15 minutes a day give back?

    If Smart Inbox saved one person 15 minutes each working day, that would be 75 minutes over a five-day week. If five teammates each saved the same, that would be 6 hours and 15 minutes of team time each week. What could your team do with that time?

    An illustration, not measured customer savings or a promise. Actual time saved depends on your workflow.

    Security

    You decide.
    It never acts alone.

    Start read-only. Each person can choose read and reply, or full access, with separate Microsoft consent. Sending and mailbox actions stay under your control.

    New mailbox connections default to read-only. Read and reply, and full access, are implemented for users who explicitly choose them and complete separate Microsoft consent. Shared-mailbox use still needs live acceptance checks.

    Details in the security overview and the trust center.

    It will

    • Read the mailboxes you choose, with your Microsoft sign-in
    • Summarize, prioritize and explain what it finds
    • Reply, forward, archive or delete when you press the button, if you chose that access
    • Record supported actions and corrections in the audit trail

    It never will

    • Send, move, delete or archive anything on its own
    • Delete anything permanently
    • Mark mail as read unless you ask or opt in to marking it when you open it
    • Show someone a mailbox they weren't given

    Pricing · Founding pilot

    Start with a trial request.

    Request a 14-day, no-card trial. Seth will confirm your team's setup and next steps by email. A request does not create an account or start a trial. No automatic charge.

    Single

    $29 / month
    • One person, one work mailbox
    • Shared option pending live acceptance
    • $290 a year if you pay annually
    Request your trial

    Team

    $99 / month
    • Three people, each with their own work mailbox
    • Plus one shared mailbox, pending live acceptance
    • $990 a year if you pay annually
    Request your team trial

    From setup to a useful workspace.

    Tell us how your team works. Seth reviews the request and helps you understand the setup and next steps by email.

    1. STEP 1

      Request your trial

      Send your team details through the inquiry form. Seth will reply with the next steps.

    2. STEP 2

      Connect with Microsoft

      Choose your work mailbox and complete Microsoft consent. Shared connections remain subject to live acceptance.

    3. STEP 3

      Use it free for 14 days

      After sync and AI preparation, your administrator reviews the useful workspace and starts the trial. No card, no automatic charge.

    More than 3 people? Add $29/month per additional person with their own work mailbox: 5 people $157/month; 10 people $302/month. Extra shared mailboxes are not included. Request larger-team setup or ask about a custom deployment. Prices in USD, plus applicable tax. Full pricing and plan details.

    Seth Ervin
    Smart Inbox started with the email work behind quotes and orders. The same questions come up across a team: what needs attention, who is handling it, and what did we promise next? Tell me where email handoffs or follow-ups break down for your team. I read every inquiry myself.

    SethSeth Ervin, founder, Ashby Systems

    Give your team a clearer next step.